While welcoming you to our Website may we remind
you that this website is not intended to provide professional
advice. It is therefore recommended that viewers seek professional
advice where this is deemed necessary.
For more details on products mentioned on this
site we invite you to obtain and read the relative terms and
conditions before subscribing to any product.
Privacy Policy Statement
" All our staff (that includes
both the Bank and the group) are specifically required to
observe our confidentiality obligations. This obligation
is also extended to any third parties who may have permitted
access to customers' information.
" In accordance with our group policy we maintain strict
security measures to block unauthorised access (including
our staff) to any information on customers which is held
by us.
" We will never disclose any information
held by us to any external organisation unless we have customer's
specific consent or are required by law to disclose such
information.
" From time to time we may be required
by law to disclose information to Governmental or judicial
bodies, agencies or regulators. We will only provide such
information strictly in terms of the law.
" We may pass information to other Volksbank
group companies or agents as permitted by law.
" We are committed to collect information
which we deem to be required and relevant to understand
our customers' financial needs and be able to conduct business
in accordance with our standards.
" We are committed to make every effort
to maintain customers' information up to date. We therefore
expect our customers to inform us immediately of any changes
to their personal information.
" Customers may contact us and ask what
personal information is held by us. If it transpires that
the information held is not accurate or not necessary, then
we will make the applicable amendments to our records and
inform customer accordingly.
" From time to time we may send
direct material related to our financial products (which
may also include group products). Customers have a right
to request not to receive such material. In this respect
we normally expect that our customers communicate this to
us in writing .
